Customer Service Representative – Service / Parts

Benefits to the OEM’S

  • Scouting and selection of fresher candidates.
  • Assessment test and shortlist candidates.
  • Basic training courses will be done at SIT.
  • Field assignments under remote supervision of SIT
  • Interim assessment tests.
  • OJT Monitoring by SIT

Course Content

  • Product Familiarisation & Applications
  • Machine Component Identification, Location & Importance.
  • Reading of Catalogue.
  • Parts Officers training of PROSIS.
  • Parts Officers training of LCM.
  • Sales & Marketing of Parts & Lubrication as CSR, as Counter Salesman & as a Service Technician.
  • Parts Planning based on Correct Part Number Ordering.

Education Qualification/ Eligibility

  • Diploma /Degree.
  • 4-5 years field experience -Skill Level -4.

Course Code: SIT/OCA-005

Duration: 30 Days

Location: Dealer / SIT Nagpur

No of Participants: 8- 12 Students per Batch

Growth of Each job role

Is assured with experience and upgrading educational background.

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OEM’S Partners

Social Circle